Claims Center: Auto Claims

If you have an Automobile claim to report, please contact us by one of the following methods. Once submitted, we will notify your agency when we begin the claim process.

  • Telephone***
    Please call our Claims Division at 808-564-8222 or toll-free from the neighbor islands at 888-312-2525.


  • Online
    Fill-out and submit our Online Automobile Claim Form.


  • Facsimile
    Download our Automobile Claim Form. Complete the form by typing your information directly on the fill-in PDF form, print and fax the completed form to 808-275-8222.


  • E-mail
    Email the details of your claim to our .
     

  • Mail
    Download our Automobile Claim Form. Complete the form by typing your information directly on the fill-in PDF form, print and mail a copy to:

    Island Insurance Companies
    Attn: Claims Division
    P.O. Box 1520
    Honolulu, HI 96806-1520


***NOTE When calling our Claim Adjusters, please have the following information ready:

  1. Your policy number;
  2. The date, time and location of the incident;
  3. The names, addresses and telephone numbers of everyone involved, including witnesses;
  4. The descriptions of every vehicle involved, including make, model, color, license plate number, owner and insurance information.
  5. The Social Security Number (SSN) or (Medicare) Health Insurance Claim Number if you or your passengers were injured.