If you have a General Liability claim to report, please contact us by one of the following methods. Once submitted, we will notify your agency when we begin the claim process.
Please call our Claims Division at 808-564-8222 or toll-free from the neighbor islands at 888-312-2525.
Fill-out and submit our Commercial Property Claim Form.
Download our Commercial Property Claim Form. Complete the form by typing your information directly on the fill-in PDF form, print and fax the completed form to 808-275-8222.
Email the details of your claim to our .
Download our Commercial Property Claim Form. Complete the form by typing your information directly on the fill-in PDF form, print and mail a copy to:
Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520
***NOTE When calling our Claim Adjusters, please have the following information ready:
- Your policy number;
- The date, time and location of the incident;
- The names, addresses and telephone numbers of everyone involved, including witnesses;
- Description of property involved in loss.