Claims Center: Property Claims

If you have a Homeowners, Renters, Condo Unit-Owners or Dwelling Fire claim to report, please contact us by one of the following methods. Once submitted, we will notify your agency when we begin the claim process.

  • Telephone***
    Please call our Claims Division at 808-564-8222 or toll-free from the neighbor islands at 888-312-2525.


  • Online
    Fill-out and submit our Online Property Claim Form.


  • Facsimile
    Download our Property Claim Form. Complete the form by typing your information directly on the fill-in PDF form, print and fax the completed form to 808-275-8222.


  • E-mail
    Email the details of your claim to our .
     

  • Mail
    Download our Property Claim Form. Complete the form by typing your information directly on the fill-in PDF form, print and mail a copy to:

    Island Insurance Companies
    Attn: Claims Division
    P.O. Box 1520
    Honolulu, HI 96806-1520


***NOTE When calling our Claim Adjusters, please have the following information ready:

  1. Your policy number;
  2. The date, time and location of the incident;
  3. The names, addresses and telephone numbers of everyone involved, including witnesses;
  4. Description of property involved in loss.