Workers' Compensation Coordinator

Protecting Hawaii's families and businesses since 1939, Island Insurance is the first and only Hawaii-based company to be recognized as one of the Top 50 Property & Casualty (P&C) Insurance companies in the nation by the Ward Group for 11 consecutive years. As the state's largest locally-owned and managed P&C insurance company, Island Insurance holds financial strength ratings of "A" (Excellent) by A.M. Best, one of the world's oldest and most authoritative insurance company financial ratings organizations, and has been recognized as one of Hawaii’s Best Places to Work for 12 consecutive years!

This position primarily provides administrative and operational support to the supervisor and adjusting staff while performing functions necessary to support the section and department on a day to day basis. Additionally, the Workers’ Compensation Coordinator reviews, develops, and incorporates efficiencies into the current work flow and processes within the Workers’ Compensation section. The Coordinator also reviews and develops plans, and coordinates functions, within the section including operational and training related needs.

• Assists supervisor by documenting and updating section procedures in SOP format and saves in SharePoint.
• Assists supervisor and adjusting staff with medical provider and vendor inquiries regarding outstanding bill payment or non-claim status.
• Assists supervisor and adjusting staff with medical bill review, claim payments and file closings by preparing and submitting accurate financial reports to the State.
• Maintains and updates section logs. Keeps supervisor apprised of any outstanding reports.
• Maintains and updates list of Reinsurance Treaties and retention levels and stores in SharePoint.
• Is familiar with Medicare and DCI coding guidelines and serves as resource to all adjusting staff members on coding expectations. Assists supervisor with error monitoring and corrections.

• High school diploma or general education degree (GED) required; and College degree with credits in insurance and/or medical related subjects preferred.
• 1 to 2 years workers’ comp or insurance related work experience preferred.
• Valid Hawaii Driver’s license and use of own vehicle required.


An Equal Opportunity/Affirmative Action Employer

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