Our thoughts remain with those affected by wildfires. If you are an existing customer and need to report a claim:
Experiencing a damage or loss to your auto, home or business can be a stressful experience. With a 98% satisfaction rating for claims servicing, our knowledgeable claims personnel are experienced in handling all types of personal and commercial insurance claims to ensure your claim will be handled in a timely, fair and courteous manner.
You may submit a Personal Automobile or Personal Property claim (Homeowners, Condo, Renters or Landlord) using one of the following methods:
Click here to log in to your online account and select “File a Claim” on the right side under “My Quick Links”.
Call our Claims Division at (808) 564-8222 or toll free from the neighbor islands at (888) 312-2525, Monday – Friday, 8 a.m. – 4:30 p.m.
When calling our Claim Adjusters, please have the following information ready:
If you have a Commercial Automobile claim to report, call our Claims Division at (808) 564-8222 or toll free from the neighbor islands at (888) 312-2525, Monday – Friday, 8 a.m. – 4:30 p.m.
When calling our Claim Adjusters, please have the following information ready:
Click here to download our Commercial Automobile Claim form. Complete the form by typing your information directly on the fill-in form:
Email the form as an attachment to our Claims Division (clmrpt@islandinsurance.com).
Or print and mail a hardcopy to:
Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520
Please contact your independent insurance agent with questions or to start the claims process.
If you have a Workers’ Compensation Claim to report, click here to download our Workers’ Compensation Claims form and complete the form by typing your information directly on the fill-in form. You may submit your completed form by email, facsimile or mail.
Once submitted, we will notify your agency when we begin the claim process.
Email the form as an attachment to our Claims Division (clmrpt@islandinsurance.com)
Facsimile – Print and fax your completed form to 808-275-8222
Or print and mail and mail a hardcopy to:Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520
Aiea Collision Center
1620 Kahai Street
Honolulu, Hawaii 96819
Phone: 485-5700
Map & Directions
Autocraft Hawaii – Kalihi
1301 Moonui Street
Honolulu
Phone: 841-5851
Map & Directions
Basic Auto Collision Team
711 Umi Street
Honolulu, HI 96819
Phone: 842-3966
Map & Directions
Punchbowl Fender
3427 Waialae Avenue
Honolulu
Phone: 737-5584
Map & Directions
Central Body & Paint
98-021 Kamehameha Highway
Aiea, Hawaii 96701
Phone: (808) 488-0045
Map & Directions
D.A.D.S., Inc.
98-025 Hekaha Street, #22
Aiea
Phone: 487-3654
Map & Directions
Westside Fender
94-221 Leonui St,
Waipahu, HI 96797
Phone: 808-677-5112
Map & Directions
Kilani Fender
322 Palm Street
Wahiawa
Phone: 621-4888
Map & Directions
Kuroda Auto Body Inc
94-518 Puahi Street
Waipahu, HI 96797
Phone: 676-1941
Map & Directions
Honda Windward Autobody & Paint Center
46-159 Malina Place,
Kaneohe, HI 96744
Phone 808-247-6756
Map & Directions
Kapa`a Auto Body
905 Kalanianaole Highway, #2401
Kailua, Hawaii 96734
Phone: (808) 230-8777
Map & Directions
Bob’s Fender Shop Inc.
23 Keaa Street
Hilo, Hawaii 96720
Phone: (808) 935-9146
Map & Directions
MS Auto Body
30 Kukila St,
Hilo, HI 96720
Phone: 961-6330
Map & Directions
Gerber Collision & Glass – Kailua-Kona
73-5601 Maiau Street
Kailua-Kona, HI 96740
Phone: (808) 329-2544
Map & Directions
Kraftsman Auto Body
74-5622 Alapa Street
Kailua-Kona, HI 96740
Phone: (808) 329-7277
Map & Directions
Kauai Collision Center
3156 Hoolako Street
Lihue, Hawaii 96766
Phone: 808-246-4466
Map & Directions
M. Toguchi Body Shop
822 Alua Street
Wailuku, Hawaii 96793
Phone: 808-244-5339
Map & Directions
MAUI COLLISION CENTER
193 B. Nopu Street
Puunene, HI, 96784
Phone: 808-357-7944
Map & Directions