Personal Insurance Claims Center - Island Insurance | Island Insurance

Personal Insurance Claims Center

claims representative helping auto customer

Experiencing a damage or loss to your auto, home or business can be a stressful experience. With a 98% satisfaction rating for claims servicing, our knowledgeable claims personnel are experienced in handling all types of personal and commercial insurance claims to ensure your claim will be handled in a timely, fair and courteous manner.

If you have a Commercial Automobile claim to report, call our Claims Division at (808) 564-8222 or toll-free at (888) 312-2525, Monday – Friday, 8am – 4:30pm.

When calling our Claim Adjusters, please have the following information ready:

  1. Your policy number;
  2. The date, time and location of the incident
  3. The names, addresses and telephone numbers of everyone involved, including witnesses;
  4. The descriptions of every vehicle involved, including make, model, color, license plate number, owner and insurance information.
  5. The Social Security Number (SSN) or (Medicare) Health Insurance Claim Number if you or your passengers were injured.

— OR —

Click here to download our Commercial Automobile Claim form and complete by typing your information directly on the fill-in form:

Email the form as an attachment to our Claims Division (clmrpt@islandinsurance.com).

Or print and mail a hardcopy to:
Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520

If you have a Commercial Automobile claim to report, call our Claims Division at (808) 564-8222 or toll-free at (888) 312-2525, Monday – Friday, 8am – 4:30pm.

When calling our Claim Adjusters, please have the following information ready:

  1. Your policy number;
  2. The date, time and location of the incident
  3. The names, addresses and telephone numbers of everyone involved, including witnesses;
  4. The descriptions of every vehicle involved, including make, model, color, license plate number, owner and insurance information.
  5. The Social Security Number (SSN) or (Medicare) Health Insurance Claim Number if you or your passengers were injured.

— OR —

Click here to download our Commercial Automobile Claim form and complete by typing your information directly on the fill-in form:

Email the form as an attachment to our Claims Division (clmrpt@islandinsurance.com).

Or print and mail a hardcopy to:
Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520

  • Personal Claims
  • Commercial Claims
  • Certified Repair Shops

You may submit a Personal Automobile or Personal Property claim (Homeowners, Condo, Renters or Landlord) using one of the following methods:

Online

Click here to log in to your online account and select “File a Claim” on the right side under “My Quick Links”.

Phone

Call our Claims Division at (808) 564-8222 or toll-free at (888) 312-2525, Monday – Friday, 8am – 4:30pm.

When calling our Claim Adjusters, please have the following information ready:

  • Your policy number
  • The date, time and location of the incident;
  • The names, addresses and telephone numbers of everyone involved, including witnesses;
  • The descriptions of every vehicle involved, including make, model, color, license plate number, owner and insurance information.
  • The Social Security Number (SSN) or (Medicare) Health Insurance Claim Number if you or your passengers were injured.

Email / Mail

  1. Download the appropriate claim form below. Complete the form by typing your information directly on the fill-in form.
    Personal Auto
    Personal Property (Homeowners, Condo, Renters or Landlord)
  2. Email the form as an attachment to our Claims Division (clmrpt@islandinsurance.com), or print and mail a hardcopy to:
    Island Insurance Companies
    Attn: Claims Division
    P.O. Box 1520
    Honolulu, HI 96806-1520

If you have a Commercial Automobile claim to report, call our Claims Division at (808) 564-8222 or toll-free at (888) 312-2525, Monday – Friday, 8am – 4:30pm.

When calling our Claim Adjusters, please have the following information ready:

  1. Your policy number;
  2. The date, time and location of the incident
  3. The names, addresses and telephone numbers of everyone involved, including witnesses;
  4. The descriptions of every vehicle involved, including make, model, color, license plate number, owner and insurance information.
  5. The Social Security Number (SSN) or (Medicare) Health Insurance Claim Number if you or your passengers were injured.

— OR —

Click here to download our Commercial Automobile Claim form and complete by typing your information directly on the fill-in form:

Email the form as an attachment to our Claims Division (clmrpt@islandinsurance.com).

Or print and mail a hardcopy to:
Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520