Experiencing a damage or loss to your auto, home or business can be a stressful experience. With a 98% satisfaction rating for claims servicing, our knowledgeable claims personnel are experienced in handling all types of personal and commercial insurance claims to ensure your claim will be handled in a timely, fair and courteous manner.
You may submit a Personal Automobile or Personal Property claim (Homeowners, Condo, Renters or Landlord) using one of the following methods:
Online
Click here to log in to your online account and select “File a Claim” on the right side under “My Quick Links”.
Phone
Call our Claims Division at (808) 564-8222 or toll-free at (888) 312-2525, Monday – Friday, 8am – 4:30pm.
When calling our Claim Adjusters, please have the following information ready:
- Your policy number
- The date, time and location of the incident;
- The names, addresses and telephone numbers of everyone involved, including witnesses;
- The descriptions of every vehicle involved, including make, model, color, license plate number, owner and insurance information.
- The Social Security Number (SSN) or (Medicare) Health Insurance Claim Number if you or your passengers were injured.
Email / Mail
- Download the appropriate claim form below. Complete the form by typing your information directly on the fill-in form.
Personal Auto
Personal Property (Homeowners, Condo, Renters or Landlord) - Email the form as an attachment to our Claims Division ([email protected]), or print and mail a hardcopy to:
Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520