Contact Us
Have questions about an existing policy or need billing assistance? Our local Customer Service team is available Monday - Friday from 8:00am - 4:30pm to answer any questions you may have.
Reach out today by calling (808) 564-8200.
Pay a Bill
Pay-by-Phone
Oahu: (808) 564-8111
Toll-Free: (888) 312-2525
Mail
Island Insurance
P.O. Box 29950
Honolulu, HI 96820-2350
Claims
Call
Oahu: (808) 564-8222
(press 1 if after hours)
Toll-Free: (888) 312-2525
Existing Policies
If you are unable to make desired changes in our Customer Portal, please contact your local insurance agent directly. Your agent’s name and contact information can be found on your premium invoice, declarations page or policy page.
Call
Oahu: (808) 564-8200
Toll-Free: (888) 312-2525
*Holiday Office Closures: New Year's Day, President's Day, Prince Kuhio Day, Memorial Day, King Kamehameha Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas
Looking to start a new policy with us or make revisions to an existing policy? Our network of insurance agency partners is here to help you find coverage that fits your needs.
