Claims Center

Experiencing a damage or loss to your auto, home or business can be a stressful experience. With a 98% satisfaction rating for claims servicing, our knowledgeable claims personnel are experienced in handling all types of personal and commercial insurance claims to ensure your claim will be handled in a timely, fair and courteous manner.

Personal Insurance Claims

If you have a Personal Automobile or Personal Property claim (Homeowners, Condo, Renters or Dwelling Fire) you may contact us by one of the following methods:

Call our Claims Division at (808) 564-8222 or toll-free from the neighbor islands at (888) 312-2525.

When calling our Claim Adjusters, please have the following information ready:

  1. Your policy number;
  2. The date, time and location of the incident;
  3. The names, addresses and telephone numbers of everyone involved, including witnesses;
  4. The descriptions of every vehicle involved, including make, model, color, license plate number, owner and insurance information.
  5. The Social Security Number (SSN) or (Medicare) Health Insurance Claim Number if you or your passengers were injured.

- - OR - -

Download the appropriate claim form below. Complete the form by typing your information directly on the fill-in form:

Click here to download our Personal Automobile Claim form.

If you are filing a Homeowners, Condo, Renters or Dwelling Fire claim to report, click here to download our Property Claim form.

Email the form as an attachment to our Claims Division (clmrpt@islandinsurance.com).

Or print and mail a hardcopy to:
Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520

Commercial Insurance Claims

If you have a Commercial Automobile claim to report, call our Claims Division at (808) 564-8222 or toll-free from the neighbor islands at (888) 312-2525.

When calling our Claim Adjusters, please have the following information ready:

  1. Your policy number;
  2. The date, time and location of the incident;
  3. The names, addresses and telephone numbers of everyone involved, including witnesses;
  4. The descriptions of every vehicle involved, including make, model, color, license plate number, owner and insurance information.
  5. The Social Security Number (SSN) or (Medicare) Health Insurance Claim Number if you or your passengers were injured.

- - OR - -

Click here to download our Commercial Automobile Claim form. Complete the form by typing your information directly on the fill-in form:

Email the form as an attachment to our Claims Division (clmrpt@islandinsurance.com).

Or print and mail a hardcopy to:
Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520

Commercial Property or General Liability Claims

Please contact your Independent Insurance Agent with questions or to start the claims process.

Workers Compensation Claims

If you have a Workers’ Compensation Claim to report, click here to download our Workers’ Compensation Claims form and complete the form by typing your information directly on the fill-in form. You may submit your completed form by email, facsimile or mail.

Once submitted, we will notify your agency when we begin the claim process.

Email the form as an attachment to our Claims Division (clmrpt@islandinsurance.com)

Facsimile – Print and fax your completed form to 808-275-8222

Or print and mail and mail a hardcopy to:

Island Insurance Companies
Attn: Claims Division
P.O. Box 1520
Honolulu, HI 96806-1520

Honolulu Repair Facilities

Auto Tech Service Center, Inc.
1301 Moonui Street
Honolulu
Phone: 841-5851
Map & Directions

Island Fender
807 Ilaniwai Street
Honolulu
Phone: 592-8757
Map & Directions

Punchbowl Fender
3427 Waialae Avenue
Honolulu
Phone: 737-5584
Map & Directions

 

Central Oahu Repair Facilities

Basic Auto Collision Team
723 Umi Street
Honolulu
Phone: 842-3966
Map & Directions

D.A.D.S., Inc.
98-025 Hekaha Street, #22
Aiea
Phone: 487-3654
Map & Directions

Nunes Auto Body & Paint, Inc.
1620 Kahai Street
Honolulu
Phone: 847-6446
Map & Directions

 

Leeward Repair Facilities

Oka's Auto Body
94-279 Leonui Street
Waipahu
Phone: 677-5474
Map & Directions

 

North Shore / Wahiawa / Mililani Repair Facilities

Kilani Fender
322 Palm Street
Wahiawa
Phone: 621-2017
Map & Directions

 

Windward Repair Facilities

Honda Windward Autobody & Paint Center
46-217 Kahuhipa Street
Kaneohe
Phone: 247-6756
Map & Directions


 

Hilo Repair Facilities

Body Pros
17A Halekauila Street
Hilo, Hawaii 96720
Phone: 935-1861
Map & Directions

MS Auto Body
797 B Kanoelehua Avenue
Hilo, Hawaii 96720
Phone: 961-6330
Map & Directions


 

Kona Repair Facilities

Auto Body Hawaii
75-5601 Maiau Street
Kailua-Kona
Phone: 329-2544
Map & Directions


 

Kauai Repair Facilities

Kauai Collision Center
3156 Hoolako Street
Lihue
Map & Directions


 

Maui Repair Facilities

Yoshizawa's Collision
1760 Mill Street
Wailuku
Phone: 242-7243
Map & Directions

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